Submit a request

Please let us know where you purchased the unit

To speed up your inquiry, please also attach a copy of your proof of purchase below.

(located on rear or underside of the unit)

Please include a screenshot of your iLok License Manager showing your ID and plugin licenses if applicable. If you do not have an ILOK ID, enter N/A

Please let us know whether your enquiry relates to an SSL or Harrison plugin

Please tell us which operating system you are running. e.g. 'Win10 Professional' 'macOS 11: Big Sur'

Please let us know the DAW you are using e.g. Pro Tools 2020.5, Mixbus V9.2

Please describe your issue in as much detail as possible

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