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The soft switches on my master module do not function and there is no output from the module

The master module has no output and none of the soft switches work?

A bug has been identified in software version 1.2.3 which initially can cause the master module not to function.

The following steps correct this bug, this action will only be required once for each Xrack unit.

Press and hold the setup button until SE in displayed.
Rotate the rotary switch until rE is displayed.
Press the rotary switch in to enter the remote menu.
Select OF and press the rotary switch in again. This is important, even if the display shows OF when entering the remote menu you will need to save the selection by pressing the rotary switch in. Do not exit by pressing the setup button.
Power cycle the unit.