We offer discretionary 48 hour price-honour policy after a promotion or sale has ended. If you missed a promotion, we may adjust the price for you (provided you contact us within 48 hours of the promotion ending). After this period we are unable to honour the expired promotional price.
Am I guaranteed a price adjustment?
This is a discretionary policy, meaning adjustments are granted at our Support team's discretion. This being said, we always do our best to support reasonable requests.
Does this apply to all promotions?
Yes, the policy generally applies to all standard promotions unless otherwise stated. Certain limited-time, exclusive, or heavily restricted promotions may be excluded.
How do I request a price honour?
Simply contact our customer support team within 48 hours of the sale ending. We’ll review your request and get back to you as quickly as possible.
