UMD192 updates are supported using either Windows or MacOS. Updates comprise Main Board firmware, followed by Dante firmware in order.
Windows Requirements
Download and install FTDI/USB drivers first: SSL USB Driver
Download and run: SSL Device Updater App
MacOS Requirements
Download and run: SSL Device Updater App
Main Firmware Update
This method applies regardless of the OS being used and must be completed prior to commencing the Dante firmware update.
- Connect UMD192 to the computer:
USB3 – for Main Firmware update and updater app detection
Dante Network – for Dante update via web browser - Put UMD192 into update mode:
- Press and hold – Lockout
– until the unit is unlocked (the lock symbol LED will turn off) then keep the Lockout button pressed down, do not release.
- Also press and hold – Mode
and Clock
– at the same time until the unit shows UPDATE in green. You will then be able to release all three buttons.
- Press and hold – Lockout
- Confirm the unit is detected in the updater app then choose Program/Reprogram to update the Main Firmware image. Once completed the device will reboot clearing the update app of its device information:
Dante Firmware Update
The Dante firmware update is via a web browser interface hosted on UMD192. The process is the same for both MacOS and Windows. This update relies upon having completed the main firmware update and placing the unit in Update mode.
- The Dante .upd file can be accessed through the UMD192 updater app.
- The UMD192 app will display the units Dante primary IP address and open a browser window for update if the devices are on the same network. Click this to launch a browser an go to the updater page
- Alternatively, you can find the device IP address using Dante Controller
- Alternatively, you can find the device IP address using Dante Controller
- Once the browser window is opened on the device, find the .upd file.
- To Obtain the .udp file click on the Required Dante version in the Firmware update program.
This will open an explorer or finder window that will contain the required .udp file
- To Obtain the .udp file click on the Required Dante version in the Firmware update program.
- Drag and drop the .udp file to the Firmware update area. The file transfer will happen automatically
- To run the updated firmware, please reboot the unit using Dante Controller or power-cycle the unit
Check the unit has updated correctly
Power cycle the unit and check it boots correctly with the front panel lit up, and that the word UPDATE on the front panel is NOT lit up. (If UPDATE is lit the unit has booted from its factory image)