Should you encounter any issues with your UF8 or SSL 360° software, you may be asked by a support agent to use the EXPORT REPORT feature.
This feature generates a text file containing the essential information about your computer system and UF8(s), alongside technical log files relating to SSL 360° activity, which may help to diagnose any issues. When you click EXPORT REPORT, you'll be asked to choose a destination on your computer to export the generated .zip file to, which you can then forward onto the support agent.
