{"article":{"id":15481515506461,"url":"https://ssl-support.zendesk.com/api/v2/help_center/en-gb/articles/15481515506461.json","html_url":"https://support.solidstatelogic.com/hc/en-gb/articles/15481515506461-BiG-SiX-Firmware-Updates","author_id":380352282138,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":4405632610461,"created_at":"2023-12-14T15:03:54Z","updated_at":"2025-07-28T08:52:53Z","name":"BiG SiX Firmware Updates","title":"BiG SiX Firmware Updates","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-07-28T08:52:53Z","user_segment_id":null,"permission_group_id":2282098,"content_tag_ids":[],"label_names":[],"body":"\u003ch3 id=\"h_01HHMD66K2VGJ3TAP1EJY1FY7V\"\u003eSSL USB Audio Firmware Updates\u003c/h3\u003e\u003cp\u003eFrom time to time, firmware updates will become available for your SSL device. The following devices have their firmware updated via the SSL USB Audio Firmware Updater application:\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eBiG SiX\u003c/li\u003e\n\u003cli\u003eSSL 2 \u0026amp; SSL 2+ MKII\u003c/li\u003e\n\u003cli\u003eSSL 2 \u0026amp; SSL 2+ MKI\u003c/li\u003e\n\u003cli\u003ePURE DRIVE QUAD\u003c/li\u003e\n\u003cli\u003ePURE DRIVE OCTO\u003c/li\u003e\n\u003c/ul\u003e\u003ch3 id=\"h_01HHMD66K2GAKDPV3Z1A4FDQFW\"\u003eImportant Notes\u003c/h3\u003e\u003cp\u003eThe version numbers below refer to the .zip package which includes the SSL USB Audio Firmware applications for Mac and Windows. Using the updater, you can bring your SSL USB audio device up to the latest firmware version, allowing you access to all the latest features and bug fixes.\u003c/p\u003e\u003cdiv class=\"callout callout--info\"\u003e\u003cp\u003e\u003cstrong\u003eImportant\u003c/strong\u003e – On Windows systems, you must first ensure you have installed the latest version of \u003ca href=\"https://support.solidstatelogic.com/hc/en-gb/articles/5349706035229-SSL-USB-Audio-ASIO-WDM-Windows-Driver\"\u003eSSL USB ASIO/WDM audio driver\u003c/a\u003e before attempting to install the latest firmware update. If you do not do this, the firmware updater may complain about missing .dll files.\u003c/p\u003e\u003c/div\u003e\u003ch1 id=\"h_01HHMD66K28H61EX6F7G3SPBVJ\"\u003ePackage History and Downloads\u003c/h1\u003e\u003cp\u003eThe package history below details the changes that have occurred with each version of the firmware updater app. It is recommended to run the latest version of firmware where possible to receive the benefit of all the improvements that have taken place.\u003c/p\u003e\u003ch2 id=\"h_01K0S6HPMFM8E53X7J8FKFQFE8\"\u003eV1.5\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #0000FF;\"\u003e\u003cspan class=\"btn btn-one wysiwyg-text-align-left\" data-link=\"https://s3.eu-west-2.amazonaws.com/zendesk.download.solidstatelogic.com/Interfaces/SSLAudioFirmwareUpdater_V1-5.zip\"\u003eUpdate Package for Mac and Windows\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003eSummary: Additional Stereo Loopback Channels and Roundtrip Latency Improvements for SSL 2 MK II and SSL 2+ MK II \u003c/p\u003e\u003cp\u003e\u003cem\u003eSSL 2 MK II/SSL 2+ MK II Firmware Number: V1.16 (UID 31852)\u003c/em\u003e\u003c/p\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003e• 2 \u003c/span\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003eadditional\u003c/span\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003e Stereo Loopback channels – bringing the total to 3 Stereo Loopback inputs for \u003c/span\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003eboth SSL 2 MKII and SSL2+ MKII. \u003c/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559731\":720,\"335559738\":240,\"335559739\":240}'\u003e \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003e• Roundtrip Latency improvements for SSL 2 MK II and SSL 2+ MKII\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003eIf you are on a 64-bit Windows ARM operating system, the firmware updater can be found in the arm64 \u003c/span\u003e\u003cspan lang=\"EN-GB\" data-contrast=\"none\"\u003efolder.\u003c/span\u003e\u003cspan data-ccp-props='{\"335559685\":0,\"335559731\":0}'\u003e \u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003c/div\u003e\u003ch2 id=\"h_01K0S6G00FEG8EAJZXY9RRTKCD\"\u003eV1.4\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #0000FF;\"\u003e\u003cspan class=\"btn btn-one wysiwyg-text-align-left\" data-link=\"https://s3.eu-west-2.amazonaws.com/zendesk.download.solidstatelogic.com/Interfaces/SSLAudioFirmwareUpdater_V1-4-1.zip\"\u003eUpdate Package for Mac and Windows\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003eSummary: Bug fix for SSL 2+ MKII\u003c/p\u003e\u003cp\u003eSSL 2+ MKII Firmware Number: V1.08 (UID 30240)\u003c/p\u003e\u003cp\u003e• Resolved polarity inversion on channels 3 \u0026amp; 4 \u003c/p\u003e\u003ch2 id=\"h_01K0S6G00FW395CM6GYZQRTCMD\"\u003e \u003c/h2\u003e\u003ch2 id=\"h_01K0S6G00FJ9QQMWKVANEGYWD6\"\u003eV1.3\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #0000FF;\"\u003e\u003cspan class=\"btn btn-one wysiwyg-text-align-left\" data-link=\"https://s3.eu-west-2.amazonaws.com/zendesk.download.solidstatelogic.com/Audio%20Interfaces/Firmware%20updates/SSLAudioFirmwareUpdater_V1-3.zip\"\u003eUpdate Package for Mac and Windows\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003eSummary: Bug fixes for PURE DRIVE QUAD and OCTO.\u003c/p\u003e\u003cp\u003e\u003cem\u003ePURE DRIVE QUAD and OCTO Firmware Version Number: V1.11 (UID: V29372)\u003c/em\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eUSB descriptor Input Channel Name Strings appear correctly on MacOS.\u003c/li\u003e\n\u003cli\u003eUSB Output Channel count corrected for Quad at x2 rates from 12 to 8.\u003c/li\u003e\n\u003cli\u003eInternal clock reporting as invalid on MacOS fixed.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01HHMD66K2DJNABEPH5SGXPHMK\"\u003eV1.2\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eDownloads\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #0000FF;\"\u003e\u003cspan class=\"btn btn-one wysiwyg-text-align-left\" data-link=\"https://support.download.solidstatelogic.com/SSL%20Audio%20Firmware%20Updater/SSLAudioFirmwareUpdater_V1.2.zip\"\u003eUpdate Package for Mac and Windows\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003eSummary: Loopback added for SSL 2 and SSL 2+\u003c/p\u003e\u003cp\u003e\u003cem\u003eSSL 2/2+ Firmware Version Number: V1.10 (UID28584)\u003c/em\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eLoopback feature added\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01HHMD66K2G6YKXA0FGHD1VPEZ\"\u003eV1.1\u003c/h2\u003e\u003cp\u003eSummary: Bug fixes for BiG SiX\u003c/p\u003e\u003cp\u003e\u003cem\u003eBiG SiX Firmware: V1.18 (UID 27922) \u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eDownloads\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #0000FF;\"\u003e\u003cspan class=\"btn btn-one wysiwyg-text-align-left\" data-link=\"https://s3.eu-west-2.amazonaws.com/zendesk.download.solidstatelogic.com/Audio%20Interfaces/Firmware%20updates/Big6%20SiX%20V1.18%20Update%20Package%20MAC.zip\"\u003eUpdate Package for Mac\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #0000FF;\"\u003e\u003cspan class=\"btn btn-one wysiwyg-text-align-left\" data-link=\"https://s3.eu-west-2.amazonaws.com/zendesk.download.solidstatelogic.com/Audio%20Interfaces/Firmware%20updates/Big6%20SiX%20V1.18%20Update%20Package%20WIN.zip\"\u003eUpdate Package for Windows\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eAdjusted DC-Blocking Filter to ADC channels to improve noise performance.\u003c/li\u003e\n\u003cli\u003eResolved polarity inversion on ADC Chans 5-12.\u003c/li\u003e\n\u003c/ul\u003e\u003ch3 id=\"h_01HHMD66K25WQ4GZ8S5DN4CF9H\"\u003e\n\u003cem\u003e \u003c/em\u003eUpdate Instructions\u003c/h3\u003e\u003ch4 id=\"h_01HHMD66K2WP4GKXGY5ESFKJHM\"\u003eMac\u003c/h4\u003e\u003col\u003e\n\u003cli\u003eEnsure your SSL hardware device is powered on and connected to your computer via a USB cable. SSL 2/2+ users - please note - connecting using a USB-C to USB-C cable may not work and the update may fail. To guarantee a successful firmware update, please use a USB-A to USB-C cable. If your Mac only has USB C sockets, then a USB Hub that has a USB A connection will be needed – something like this.\u003c/li\u003e\n\u003cli\u003eDownload the SSLAudioFirmwareUpdater.zip package.\u003c/li\u003e\n\u003cli\u003eWithin the package locate and unzip the macOS.zip. Unzip it and launch the SslAudioFirmwareUpdater application found inside.\u003c/li\u003e\n\u003cli\u003eThe SSL device will automatically be detected and display its current firmware version in the application. If you have multiple SSL devices connected, select which one you want to update using the drop-down menu in the application.\u003c/li\u003e\n\u003cli\u003eSelect Update Device. The device will begin the update process.\u003c/li\u003e\n\u003cli\u003eA ‘Device Firmware update complete’ message will appear. You can now close the window. Should the firmware update fail of be interrupted while in progress, power off the SSL device, relaunch the updater application then power on the console once more to re-attempt.\u003cbr\u003e\u003cimg src=\"https://support.solidstatelogic.com/hc/article_attachments/15481515492381\" alt=\"Update complete Mac.png\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cem\u003eThe image above shows what the updater application looks like when updating BiG SiX for illustrative purposes. When updating the firmware of SSL 2/2+, PURE DRIVE etc it will look similar.\u003c/em\u003e\u003c/p\u003e\u003ch4 id=\"h_01HHMC00RV1DSY07R9FCPPNKCN\"\u003eWindows\u003c/h4\u003e\u003cp\u003e\u003cstrong\u003eImportant – you can only update one SSL device at a time. If you have multiple SSL devices, then disconnect all other units and update one at a time.\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli\u003eEnsure you are running the latest version of SSL USB Audio Driver. \u003ca href=\"https://support.solidstatelogic.com/hc/en-gb/articles/5349706035229-SSL-USB-audio-ASIO-WDM-Windows-driver\"\u003eVisit this FAQ to download and install the latest version\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eEnsure your SSL hardware device is powered on and connected to your computer via a USB cable.\u003c/li\u003e\n\u003cli\u003eDownload and extract the files from the SSLAudioFirmwareUpdater.zip package.\u003c/li\u003e\n\u003cli\u003eOnce extracted, locate and launch the SslUsbAudioDfu.exe file to open the updater application. If you are on a 32-bit operating system, this can be found in the x86 folder. If you are on a 64-bit operating system, this can be found in the x64 folder.\u003cbr\u003e\u003cimg src=\"https://support.solidstatelogic.com/hc/article_attachments/15481515493533\" alt=\"Screenshot 2023-03-09 at 09.36.10.png\" width=\"2426\" height=\"466\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eOnce you've launched SslUsbAudioDfu.exe, the SSL device will automatically be detected and display its current firmware version, plus a message saying, ‘Ready for firmware update….’ in the main Upgrade window.\u003c/li\u003e\n\u003cli\u003eSelect Start to update. The Upgrade window terminal will display ‘Firmware upgrade finished successfully’ upon completion. Should the firmware update fail of be interrupted while in progress, power off the SSL device, relaunch the updater application then power on the console once more to re-attempt.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cimg src=\"https://support.solidstatelogic.com/hc/article_attachments/15481546171421\" alt=\"mceclip0.png\"\u003e\u003cbr\u003e\u003cbr\u003e\u003cem\u003eThe image above shows what the updater application looks like when updating BiG SiX for illustrative purposes. When updating the firmware of SSL 2/2+, PURE DRIVE etc it will look similar.\u003c/em\u003e\u003c/p\u003e\n\u003cdiv id=\"myModal\" class=\"modal\"\u003e\n\u003cdiv class=\"modal-content wysiwyg-text-align-center\"\u003e\n\u003cspan class=\"close\"\u003e×\u003c/span\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cstrong\u003eBY DOWNLOADING, INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE \u003c/strong\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cstrong\u003eYOU AGREE TO BE BOUND BY THE TERMS OF SSL's EULA:\u003c/strong\u003e\u003cspan\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e \u003ciframe title=\"termsFrame\" src=\"https://www.solidstatelogic.com/legal/general-end-user-license-agreement/#cb-richtext\" width=\"100%\" height=\"400px\"\u003e\u003c/iframe\u003e \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cimg src=\"https://support.solidstatelogic.com/hc/article_attachments/15481546173213\" alt=\"ASIO-compatible-logo-Steinberg-TM-BW.jpg\" width=\"100\" height=\"100\"\u003e  \u003c/span\u003e\u003c/p\u003e\n\u003cspan class=\"box-1\"\u003e \u003ca id=\"agree\" class=\"btn btn-one\" style=\"text-decoration: none !important;\" href=\"#\"\u003eAgree \u0026amp; Download\u003c/a\u003e \u003c/span\u003e\n\u003c/div\u003e\n\u003cp\u003e\n\u003cscript\u003e\n    \n// Get the modal\nvar modal = document.getElementById(\"myModal\")\n      \n// Get the button that opens the modal\n// var btn = document.getElementById(\"openModal\")\nvar buttons = document.getElementsByClassName(\"btn\")   \n//console.log();\n    \n// Get the button that starts the download\nvar agree = document.getElementById(\"agree\");\n\n// Get the \u003cspan\u003e element that closes the modal\nvar span = document.getElementsByClassName(\"close\")[0];\n\n//declare global var weblink\nvar weblink   \n    \n//build array of buttons     \nfor(let i = 0;i \u003c buttons.length; i++)\n{\n let v = buttons[i]\n // When the user clicks the button, open the modal and set weblink\n v.onclick = function() {\n \tweblink=$(v).data('link');\n \tmodal.style.display = \"block\";\n }\n}\n\n\n// When the user clicks on \u003cspan\u003e (x), close the modal\nspan.onclick = function() {\n  modal.style.display = \"none\";\n}\n\n// When the user clicks anywhere outside of the modal, close it\nwindow.onclick = function(event) {\n  if (event.target == modal) {\n    modal.style.display = \"none\";\n  }\n}\n// When the user clicks agree, go to link \nagree.onclick = function() {\n\t\twindow.open(weblink) ;\n   \tmodal.style.display = \"none\";\n}\n\n   \n\u003c/script\u003e\n\u003c/p\u003e\n\u003c/div\u003e","user_segment_ids":[]}}